Our Customer Care Commitment
From when you begin your search with us to find your dream property, to when you open the front door and start creating memories in your brand-new home, our experienced teams are with you every step of your home buying journey. We are on hand to hand to listen, support, guide and give you clear and helpful advice.
Something not quite right? If you're looking for our complaints procedure please click below.
Consumer Code For Home Builders
You have the assurance that our homes are sold with the protection for new-build home buyers that is provided by the Consumer Code for Home Builders.
Customer Service Centre
For those who have already purchased a new home with Beech Grove Homes, our Customer Service Centre is on hand to support 24 hours a day, 7 days a week.
Report a problem
Should you need to report any urgent or emergency repairs (also known as snagging or defects) relating to your Beech Gove Home, our Customer Service Centre operates a 24 hour, 7 days a week service.
- 0300 1233 585 (option 2)
- For all other matters, our Customer Care Team will be happy to assist you with any other queries you may have on customercare@beechgrovehomes.co.uk
- Alternatively, you can fill in the customer care form below